Terms and Conditions

www.burhanihadaya.com (the “Website”) is owned by and/or operated by or on behalf of Burhani Hadaya (“Burhani Hadaya/we/us”). Kuwait is Burhani Hadaya’s country of domicile. If you have any questions regarding the Website or these terms and conditions, or in the unlikely event that you have any complaints about any products purchased by you from the Website or through any Applications (as defined below), you can contact us at [email protected].

In case of any disputes, the law applicable would be based on the Kuwait Governing Law.

If you select a shipping destination in Kuwait, please go through the Terms and Conditions thoroughly, which shall apply to your purchase and use of the Website.

Use of Website

  • These terms and conditions and any other policies referred to in these terms and conditions (together the “Terms”) apply to your use of and access to the Website and any other website or application permitting you to place an order with Burhani Hadaya for any products and services (such websites and applications being the “Applications” for the purpose of these Terms) including all orders submitted by you for any products or services made available by us for purchase over the Website and/or Applications. By accessing this Website and/or the Applications, you agree to these Terms and Conditions. We therefore advise you to read these Terms carefully and save or print a copy of these Terms and Conditions for future reference. If you do not agree to these Terms, you must cease using and accessing this Website and all Applications immediately.
  • The Terms may be changed and updated from time to time, and any changes will be effective from the publication of the new terms on the Website or the relevant Application. Please note that all options available on our website may not be available on any Application or the Website accessed using a mobile device.
  • Please note that these Terms do not affect your statutory rights as a consumer.
  • You agree that the information you provide when you register on the Website is not misleading, is true and accurate in all respects, and you will notify our customer service team of any changes to that information.
  • We may change, withdraw, or suspend access to the Website (in whole or part and permanently or temporarily) with or without notice and with no liability to you.
  • We accept payments online using Visa and MasterCard credit/debit cards in the currency required, KWD. If “Credit Card Online” is selected as the payment method, the details on the customer’s ID (Cardholder’s ID) should exactly match those of the credit card used to make the purchase.
  • The Website may include links to other websites or resources (“Linked Websites”). Burhani Hadaya has no control over the content of Linked Websites, and you agree that, should you access a Linked Website using a link from the Website, Burhani Hadaya is not responsible for the availability of the Linked Websites and is not liable in any way for the content of Linked Websites, including (without limitation) any goods or services available from such Linked Websites, other advertising or content on such Linked Websites, or the use that such Linked Websites make of your personal information. Furthermore, Burhani Hadaya will not be responsible for any offence, damage, or loss caused by or connected to the use or reliance on such Linked Websites or the content thereon.
  • Burhani Hadaya may deny you access to the Website at any time in its sole discretion. Examples of when we may deny you access include, but are not limited to, where we believe that your use of the Website is in violation of any of these Terms, any law, or the rights of any third party or was not respectful to others.
  • Any material that you upload to the Website for publication will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute, reproduce, exploit, modify, alter, and/or disclose to third parties any such material for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our site constitutes a violation of their intellectual property rights or of their right to privacy.
  • Burhani Hadaya will not be responsible or liable to you or any third party for the content or accuracy of any materials posted by you or any other user of the Website. You hereby agree to be responsible to Burhani Hadaya for, and indemnify Burhani Hadaya and keep Burhani Hadaya indemnified against, all costs, damages, expenses, losses, and liabilities incurred and/or suffered by Burhani Hadaya as a result of any claim in respect of your use of the Website.
  • Burhani Hadaya has the right to remove any material or posting you make on the Website at its sole discretion.

Prices

All prices of products on the website are the price for the products only. Find out more about shipping destinations, weight, costs, and delivery times.

Burhani Hadaya may vary the prices of products listed on the website at any time and without any notice, but such changes will not apply to products in respect of which you have been sent a dispatch confirmation.

  • Free shipping on purchases of KWD 10.00 & above.

Payment Terms

The total cost of your order will be the purchase price for the products (which you pay to us) plus any delivery charge. Please note that we accept payment in the currency specified for the country of your selected shipping destination in our payment section.

You confirm that the credit/debit card or payment method used is yours, and that all details you provide to us in respect thereof, including, without limitation, name and address details, are complete, correct, and accurate. All credit/debit cardholders and payment account holders are subject to validation checks and authorization by the card issuer or payment method provider. If the issuer of your card or payment method refuses to authorize payment, we will not accept your order and will not be liable for any delay or non-delivery.

Delivery and Risk

We currently deliver products only in Kuwait. Orders are processed based on the estimated delivery times set out in our shipping section. Please refer to shipping restrictions before placing an order.

Cancellation and Returns

Cancellation and return policies are detailed in our Returns & Cancellation Policy section. Free returns are available for sale items within 14 days of receipt, provided return conditions are met. Refunds will only be processed for orders paid through online payment methods.

Age Requirements

If you order a Product with a minimum age requirement, you confirm you meet the required age by placing the order.

For further inquiries, please contact us at [email protected]